OUR QUALITY POLICY

Amaya Dockyard & Marine Services Inc. (ADMSI) is a quality-driven shipbuilding and ship repair company in the Philippines that is firmly committed to exceeding our customers’, partners’, and industry’s requirements by maintaining the highest quality of workmanship. 

We strive to:

Provide an effective quality management system with a clear and just structure to keep quality service at the top level. 

ADMSI understands the importance of providing an effective quality management system to ensure that its services are delivered at the highest level of quality. To achieve this, we have implemented a clear and just structure within their organization. This structure includes defined roles and responsibilities for each employee, as well as a transparent process for decision-making.

By having a clear structure in place, Amaya Dockyard & Marine Services Inc. ensures that everyone within the organization understands their role in maintaining quality service. Each employee knows what is expected of them and how their work contributes to the overall goal of delivering high-quality marine services to our clients.

Additionally, the clear structure allows for effective communication and collaboration among team members. This enables us to address any issues or concerns promptly and efficiently, ensuring that quality is consistently maintained throughout all stages of service delivery.

ADMSI’s commitment to providing an effective quality management system with a clear and just structure demonstrates its dedication to delivering top-level service to our Filipino maritime clients. By establishing defined roles and responsibilities and facilitating open communication within the organization, they are able to maintain high standards of quality at all times. 

Ensure the adequacy of resources by maximizing the capability of our people, developing more efficient processes, and leveraging available technology.

Amaya Dockyard & Marine Services Inc. understands the importance of ensuring the adequacy of resources to drive exceptional performance and achieve organizational goals. One way to achieve this is by maximizing the capability of our people. By investing in their training and development, we can enhance their skills and knowledge, enabling them to perform at their best. This not only improves overall productivity but also boosts employee satisfaction and retention.

In addition to developing our workforce, we also focus on creating more efficient processes within our organization. Streamlining workflows, reducing redundancies, and eliminating unnecessary steps allow us to optimize resource allocation and minimize wastage. By regularly reviewing our operational procedures, we can identify areas for improvement and implement changes that lead to increased efficiency.

Furthermore, leveraging available technology plays a crucial role in ensuring resource adequacy. Technology advancements provide us with tools and systems that can automate tasks, enhance communication channels, and improve data analysis capabilities. By embracing technological solutions that align with our business objectives, we can maximize productivity while efficiently utilizing available resources.

ADMSI’s commitment to maximizing the capability of our people, developing more efficient processes, and leveraging technology ensure that resources are adequately utilized for sustainable growth in the maritime industry. 

Create a service-based company whose goal is to exceed customers’ expectations and make them repeat clients.

Amaya Dockyard & Marine Services Inc. is a service-based company that goes above and beyond to exceed customers’ expectations, aiming to create long-lasting relationships with its clients. By providing exceptional services in the dockyard and marine industry, Amaya strives to leave a lasting impression on every customer, ensuring their satisfaction and loyalty.

With a team of highly skilled professionals, ADMSI offers a wide range of marine services tailored to meet the specific needs of each client. From customized shipbuilding, routine ship maintenance and ship repairs to major vessel renovations and upgrades, the company’s commitment to excellence is evident in every project they undertake.

Furthermore, ADMSI understands that customer satisfaction is not only about delivering quality work but also about providing an exceptional overall experience. Our company focuses on building strong relationships with clients by actively listening to their needs, communicating effectively throughout the process, and consistently delivering outstanding results. As a result, many maritime customers become repeat clients who trust Amaya Dockyard & Marine Services Inc. for all their shipbuilding, ship repair, and other marine service needs. 

Achieve compliance with all applicable legal and statutory requirements.

As an ISO-9001-certified dockyard and marine services company in the Philippines, Amaya Dockyard & Marine Services Inc. understands the importance of achieving compliance with all applicable legal and statutory requirements. In order to maintain a high level of professionalism and ensure the safety of our employees and clients, we make it a priority to stay up-to-date with any changes in regulations or laws that may affect our industry.

One way we achieve compliance is by conducting regular audits and inspections to identify any areas where we may be falling short. This allows us to address any issues before they become larger problems proactively. Additionally, we invest in training programs for our staff to ensure they have the knowledge and skills necessary to comply with all applicable legal requirements.

Furthermore, at ADMSI, we understand that compliance is an ongoing process. We continually monitor developments in legislation and best practices within our industry so that we can adapt our policies and procedures accordingly. By doing so, we are able to maintain a strong track record of compliance while also staying ahead of any potential regulatory changes that may impact our operations. 

Maintain a healthy and safe working environment for the people.

Amaya Dockyard & Marine Services Inc. is committed to maintaining a healthy and safe working environment for all its employees. We understand the importance of providing a workspace that promotes physical and mental well-being, as this directly impacts productivity and job satisfaction. To achieve this, we prioritize regular maintenance and inspections of equipment, machinery, and facilities to ensure they are in good working condition and free from any potential hazards.

Additionally, we enforce strict safety protocols and provides proper training to all employees on how to handle machinery safely, use protective gear correctly, and follow emergency procedures in case of accidents or incidents. Regular safety drills are conducted to ensure that everyone is prepared for any unexpected situations that may arise. Furthermore, Amaya Dockyard & Marine Services Inc. encourages open communication between management and employees regarding safety concerns or suggestions for improvement.

ADMSI recognizes the significance of maintaining a healthy and safe working environment for its workforce. By implementing comprehensive safety measures, conducting regular inspections, providing training sessions, and promoting open communication channels regarding workplace safety issues, our company ensures that it meets its commitment to creating an environment where employees can thrive both professionally and personally. 

Understand and meet the needs of employees, solution partners, and contractors while continuously learning to improve our knowledge and competence.

To effectively understand and meet the needs of employees at Amaya Dockyard & Marine Services Inc., it is crucial to establish open communication channels. This can be done through regular employee surveys, feedback sessions, and one-on-one meetings with managers. By actively listening to their concerns, suggestions, and aspirations, the company can create a positive work environment that fosters growth and development for its employees.

In addition to employees, understanding and meeting the needs of solution partners is equally important for ADMSI. These partners play a vital role in ensuring smooth operations and delivering high-quality services to our maritime clients. Regular meetings with solution partners and suppliers can help identify any challenges or areas of improvement in their collaboration processes. By nurturing strong relationships with solution partners based on mutual trust and respect, the company can enhance efficiency while maintaining a satisfied client base.

Finally, contractors also contribute significantly to ADMSI’s success. Understanding their specific vessel requirements is essential for seamless project execution. Conducting regular performance evaluations allows the company to assess contractors’ competence levels objectively while identifying areas where additional training or support may be required. By continuously learning from past experiences and implementing improvements in knowledge-sharing mechanisms, both internal staff and external contractors can enhance their competence levels collectively.